Laser cutter’s LCD panel in Chinese
If your laser cutter’s LCD panel is in Chinese,it might cost you lots of time to set to English.Now Thunder laser will show you how to change Chinese to English just in a few seconds. Step 1. click “Z/U” button Step 2. select “语言设置”and then press “Enter” to confirm Step 3. select “英文”and press “Enter” […]
My door is too narrow (only 80CM wide), how to move the laser cutter into my house?
As long as your door is wider than 740mm, you can divide your thunder laser cutter into two parts and pass your door without problem. Please remove the screws at the four corners of your laser cutter as below: Then you can divide the top part from the foot of the machine. Please pay attention […]
The computer can’t identify the laser cutting machine
If the software shows the below information: Please try the following solutions: A.Please check if the USB cable is loose or not. B.Please check if the USB is connected to the PC interface on the machine correctly C.Try connect to another USB interface on the computer D.Change another USB cable E.If you use a laptop […]
Laser cutter has a wrong cutting/engraving size
If this problem occurs, generally the pulse setting of the X/Y axis motors is wrong. Please follow the below steps to solve the problem Please draw a 100x100mm square using the cut mode and send to your laser cutter and cut the square. Let’s say the actual size of the square measured is 98x95mm How […]
Why the starting point of a cutting graphic can’t meet with its end point
The problem is generally caused by two reason: 1. Belts of X axis and Y axis is loose: ① please check if X axis is loose ② please check if belt of Y axis is loose like below: 2. Caused by guiding rail of X axis not perpendicular with guide rails of Y axis Please […]
Why the laser head hitting the boundary or the limit switch
There are three possibilities A. Wrong pulse setting If your laser cutter has a wrong pulse setting, the laser head might keep moving even it reaches the edge and hits the boundary. If that is the problem, you need to reset the pulse parameter to fix it. Please refer to the following link to reset […]
Laser cutter has no enough buffer distance
If the LCD panel shows the following information: Here are the reasons: A.The buffer distance is out of bound This problem only appears on the engraving mode. For example, if you want to engrave a picture of 200x200mm, you move the laser head to the top left corner of the working table and press the […]
Laser cutter has a poor engraving quality/edge
If your laser cutter’s engraving quality is very poor, it has the following possibilities: A.Laser head is loose Please fasten the laser head as below B.The focus lens or the reflective mirrors are loose Please fasten the focus lens and the three reflective mirrors as below C.The material is loose Use some magnet or heavy […]
